We ship Flags & Windsocks free to anywhere in the USA. Orders are shipped the same day your order is placed or the next business day. We ship Monday through Friday. Shipping cutoff is 2 p.m. central time for all Express shipments to go out the same day.
For our Free Shipping we select the shipping method based on the physical size and weight of the products you ordered. If your order is under one pound it will ship USPS First Class Mail and typical delivery is 3-5 business days. If your order is over one pound it will ship USPS Priority Mail and typical delivery is 2-3 business days. If your order has to be packed in a larger box than USPS will accept your order will ship FedEx Home Delivery/Ground and typical delivery is 2-4 business days. Any packages $300 or more will be shipped FedEx Home/Ground and require an Adult Signature. You'll receive an email confirming the shipping date and carrier used the same day your order is sent.
The only guaranteed delivery options available are USPS Priority Express or FedEx Express Next Day, 2 Day and 3 Day. All other options are estimated delivery times and are not guaranteed.
Flag poles and larger wrought iron products will have additional shipping charges if sent to an address outside the Contiguous United States. Most don't travel well and shipping with insurance is relatively expensive. If you intend to ship outside the Contiguous U.S., give us a call before ordering and we'll let you know the practicality and the shipping/insurance charges for your consideration. Some poles and stands cannot be shipped to APO or FPO addresses. Please read the description on each items product page for more details.
If you are sending an order as a gift you may include a short message. There is a place on the cart page, before you checkout, where you may add your message. It will appear on the packing slip included inside the order. Also, no prices are shown.
For questions please contact us or call 1-800-929-9164 or 972-713-8720.
RETURNS AND EXCHANGE POLICY
You may return or exchange unused products within 10 days of receipt. All returns and exchanges must be unused, clean and resalable in the original manufacturers packaging. Most of our products are neatly packaged in transparent bags and can be easily opened and closed. We will not accept a return product if the manufacturers packaging is missing, damaged or destroyed. Please open your products carefully. Closeout products are NOT returnable.
Return shipping charges are your responsibility, however we will either reimburse your post office shipping charges or provide a prepaid return shipping envelope if the product is defective or if there was a shipping error by us. There is a 15% restocking charge on returns and exchanges, however we'll usually waive a restocking charge if your exchange is similar in cost to the product originally purchased.
Mailing Instructions: Send returns and exchanges via the Post Office; First Class or Priority Mail and be sure to insure the shipment.
Just For Fun Flags
122 Rose Lane STE. A1
Frisco, TX 75036
Exchanges: Please call or email before requesting an exchange so that we can reserve your replacement while awaiting your return of the original product.
Defective Product: If you receive a product that's defective, please call or email right away and we'll arrange a convenient return and exchange for the same product.
Refunds: We'll acknowledge receipt of your return as soon as we receive it and authorize any credit to the original credit card used for the purchase.