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Shipping and Return Policy
We ship Flags & Windsocks free to anywhere in the USA including APO/FPO addresses. Shipping is the same day your order is placed or the next business day.
For our Free Shipping we select the shipping method based on the physical size and weight of the products you ordered. You'll receive an email confirming the shipping date and carrier used the same day your order is sent. If your order is shipped FedEx you will receive an email from them with your tracking number and estimated delivery date. Any packages $300 or more will be shipped FedEx Home/Ground and require an Adult Signature.
Flag poles and larger wrought iron products will have additional shipping charges if sent to an address outside the Contiguous United States. Most don’t travel well and shipping with insurance is relatively expensive. If you intend to ship outside the Contiguous U.S., give us call before ordering and we’ll let you know the practicality and the shipping/insurance charges for your consideration. Some poles and stands cannot be shipped to APO or FPO addresses. Please read the description on each items product page for more details.
If you are sending an order as a gift to someone (not to yourself), let us include a greeting or short message. We have an area available on the packing list for messages and we use a nice font and no prices will show. You may enter your message at check out.
For questions please contact us - or call Toll Free 1-800-929-9164 or Direct Dial 1-972-713-8720.
RETURNS AND EXCHANGE POLICY
You may return or exchange any unused product within 10 days of receipt. All returns and exchanges must be unused, clean and resalable in the original manufacturers packaging. Most of our products are neatly packaged in transparent bags and can be easily opened and closed. We will not accept a return product if the manufacturers packaging is missing, damaged or destroyed. Please open your products carefully.
Return shipping charges are your responsibility, however we will either reimburse your post office shipping charges or provide a prepaid return shipping envelope if the product is defective or if there was a shipping error by us. There is a 15% restocking charge on returns and exchanges, however we'll usually waive a restocking charge if your exchange is similar in cost to the product originally purchased.
Mailing Instructions: Send returns and exchanges via the Post Office; First Class or Priority Mail and be sure to insure the shipment.
Just For Fun Flags
PO Box 5600
Frisco, TX 75035-5600
Exchanges: Please call or email before requesting an exchange so that we can reserve your replacement while awaiting your return of the original product.
Defective Product: If you receive a product that’s defective, please call or email right away and we’ll arrange a convenient return and exchange for the same product.
Refunds: We’ll acknowledge receipt of your return as soon as we receive it and authorize any credit to the original credit card used for the purchase.